FAQs & Store Policies

You asked, we answered. Because you matter.

Shipping

We offer shipping across Canada, including all Territories. Associated shipping costs are calculated at the checkout. Free shipping is applied to all orders over $150.00.

Payment

We accept just about everything, including Visa, MasterCard, Apple Pay, American Express, and Google Pay.

Policies

Time to be formal - our store policies are as follows, thank you for your understanding! 

All of our items are created using 100% genuine Italian leather in Florence, Italy by our manufacturers. Please refer to the size chart prior to ordering gloves and read the product description. Colours may vary slightly from product photos. 

If there are any issues with quality or you are dissatisfied with your purchase, please contact us using our Connect page. Returns and refunds are processed on a case-by-case basis at the discretion of FREDDA. We want you to enjoy your experience shopping at FREDDA and we stand behind our products.

We thank you for your continued support!